Frequently Asked Questions

Everything you need to know about your journey to glowing skin.

When will my order arrive?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

Are your products cruelty-free and vegan?

Yes, all Skin Sets products are 100% cruelty-free and vegan. We never test on animals and ensure all our ingredients are ethically sourced.

What is your return policy?

We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it within 30 days of purchase for a full refund or store credit.

How do I know which set is right for my skin type?

Each product page includes a detailed 'Best For' section. You can also take our 2-minute Skin Quiz to receive a personalized recommendation based on your specific concerns.

Do you ship internationally?

Currently, we ship to the United States, Canada, and the UK. We are working hard to expand our shipping zones to more countries very soon.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can change or cancel your order within 1 hour of placement by contacting our support team via live chat.